This Privacy Policy outlines how Laura Gowers Design (“we”, “our”, or “us”) collects, uses, stores, and discloses information from users (“you” or “Users”) of the website (“the Site”).
Personal Information
We may collect personal information from Users in a variety of ways, including—but not limited to—when you visit the Site, register, place an order, subscribe to a newsletter, respond to a survey, complete a form, or engage with other features we make available.
Where appropriate, you may be asked for your name, email address, postal address, and telephone number. You may visit the Site anonymously, and we will only collect personal information if you voluntarily provide it. You are not obliged to supply personal data, but doing so may limit your access to certain Site features.
Non-Personal Information
We may collect non-personal information whenever you interact with the Site. This may include your browser type, device, operating system, internet service provider, and other technical data regarding your means of connection.
Cookies
The Site may use “cookies” to enhance your experience. Your web browser places cookies on your device for record-keeping purposes and sometimes to track information. You may choose to set your browser to refuse cookies or to alert you when cookies are being sent. Please note that some parts of the Site may not function correctly if cookies are disabled.
How We Use Collected Information
We may use your information for the following purposes:
To improve customer service: Your information helps us respond more effectively to your queries and support needs.
To personalise the user experience: We may use aggregated data to understand how Users as a group use our services and resources.
To improve our Site: We may use your feedback to enhance our products and services.
To administer content, promotions, surveys or features: This includes delivering content you’ve agreed to receive.
To send periodic emails: We may use your email address to send updates relating to your order, respond to enquiries, or share company news and promotional content. You can unsubscribe at any time using the link provided in each email or by contacting us through the Site.
Data Protection
We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure or destruction. This includes the protection of usernames, passwords, transaction details and data stored on our Site.
Sharing of Information
We do not sell, trade, or rent your personal information to others. We may share anonymised, aggregated demographic information with business partners, trusted affiliates and advertisers for the purposes outlined above.
We may also engage trusted third-party service providers to assist in operating the Site or administering activities on our behalf, such as distributing newsletters or surveys. These third parties will only have access to the information necessary to perform their functions and are required to keep it confidential.
Third-Party Websites
The Site may contain links to third-party websites, including partners, advertisers, and affiliates. We are not responsible for the content or practices of any third-party sites. Your interaction with any such site is subject to that site’s own terms and privacy policy.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When changes are made, we will revise the updated date at the bottom of this page. We encourage you to review this policy regularly to stay informed about how we protect your personal information.
Your continued use of the Site following any updates constitutes your acceptance of those changes.
Your Acceptance of This Policy
By using this Site, you confirm your acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please refrain from using the Site. Continued use following changes to this policy will be deemed acceptance of those changes.
Contacting Us
If you have any questions regarding this Privacy Policy, our data handling practices, or your dealings with this Site, please contact us via the contact form provided on the website.
Last updated: 15 April 2025